the Illusion of Management

The Illusion of Management is a term I initially coined to describe regression towards the mean and the subsequent political grandstanding by “savvy” managers. As a data enthusiast I found myself constantly amazed observing managers taking credit for regression towards the mean with no fundamental change to the process generating the results.

I illustrate this point below with an actual quote:

“Scrap improved because I have been emphasizing quality in the weekly safety meetings”- Anonymous Plant Manager

Best case I find these scenarios annoying and an impediment to real continuous improvement efforts, while worst case ensuring over confident managers with little to no knowledge of causal relationships are rising to the top of American institutions.

In this blog we will explore this and other concepts to help the fellow “Enlightened” enjoy some laughs and blow off steam!



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